8777 casino Privacy Policy

1 Introduction

8777 casino ("we", "our", "platform") is committed to providing a safe and transparent online gaming experience for users in Bangladesh. This privacy policy document explains what personal information we collect, why we collect it, how we use it, and the steps we take to protect your information.

By using the 8777 casino website, registering an account, or using any of our services, you are considered to have accepted the terms of this privacy policy. This policy is linked to and forms an inseparable part of our Terms and Conditions.

2 Information We Collect

We collect two types of information — information you provide directly, and information collected automatically while you use the platform.

2.1 Information You Provide

Information you give us when creating an account and using our services:

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• Bank account or mobile banking details (bKash, Nagad, Rocket, Upay)
• Username and password
• Messages or complaint details you send when contacting us

2.2 Automatically Collected Information

When you use the platform, our system automatically records the following technical information:

• IP address and device type
• Browser type and operating system
• Login and logout times on the platform
• Pages viewed, clicks, and navigation data
• Transaction history and gaming activity logs
• Cookies and session data

3 Purpose of Using Information

Collected information is used only for defined purposes. 8777 casino never uses your information unnecessarily or for unauthorised purposes.

3.1 Providing Core Services

• Creating and managing accounts
• Processing deposits and withdrawals
• Activating bonuses and promotions
• Maintaining gaming history and transaction records

3.2 Security and Verification

• Completing identity verification (KYC)
• Preventing fraud and unauthorised access
• Meeting anti-money laundering obligations
• Detecting unusual account activity

3.3 Communication and Support

• Responding through 24/7 live chat support
• Sending important account-related notifications
• Sending promotional messages with your consent
• Analysing feedback to improve service quality

4 Data Retention and Duration

Your personal information is stored in encrypted form on secure servers. The retention period depends on the type of data and its necessity.

• Active account data: retained for as long as the account remains active.
• Transaction and financial data: retained for the period required by applicable legal obligations.
• Data after account closure: kept for a defined period as needed for fraud prevention and legal retention requirements.
• Marketing communications: stopped immediately upon withdrawal of your consent.

5 Sharing Information with Third Parties

We do not sell your personal information or share it with others for commercial purposes. However, limited information may be shared with trusted partners where necessary to provide our services.

5.1 Who Information May Be Shared With

• Payment processors: Mobile banking platforms such as bKash, Nagad, Rocket, and Upay, and bank transfer service providers — solely for the purpose of completing transactions.
• Identity verification services: Authorised organisations to complete the KYC process.
• Technology partners: Server hosting, security, and data analytics providers — under strict confidentiality agreements.
• Legal authorities: When required by court order or legal obligation.

5.2 What Is Never Done

• Information is never sold to third parties.
• Personally identifiable information is never transferred to advertisers.
• No unnecessary information is shared without your consent.

6 Cookies Policy

The 8777 casino website uses cookies. Cookies are small text files stored in your browser that help make your visit easier and more personalised.

6.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Collect data to monitor site usage and improve services.

6.2 Managing Cookies

You can accept or reject cookies from your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

7 Security Measures

8777 casino uses industry-standard technology and practices to protect your information. Our security infrastructure operates continuously.

• SSL Encryption: All data exchanged between the website and servers is encrypted using SSL technology.
• Data Encryption: Sensitive information stored on servers is protected with strong encryption.
• Access Controls: Only authorised staff can view the information they need.
• Regular Security Audits: Regular audits and penetration testing are conducted to detect cyber threats.
• Two-Factor Authentication: OTP-based two-factor authentication is available for accounts.

8 Your Data Rights

Every registered user of 8777 casino has the following rights regarding their personal information:

8.1 Right to Access

You may request a copy of your personal information held by us at any time. This request can be made through our support team.

8.2 Right to Rectification

If your account contains incorrect or incomplete information, you may request a correction. Where identity verification has been completed, some corrections may require additional verification.

8.3 Right to Erasure

After account closure and once the legally required retention period has ended, you may request deletion of your data. However, data related to ongoing legal matters or transactions may not be deletable before the defined period.

8.4 Right to Opt Out of Marketing

You may stop receiving promotional emails or messages at any time — through your account settings or via our support team. To learn more about responsible gambling, visit our Responsible Gaming page.

9 Protection of Minor Users

All services of 8777 casino are intended only for persons aged 21 and above. We do not knowingly collect information from minors.

Age is verified at the time of registration. If an account is identified as belonging to a minor, it will be closed immediately and all associated information will be deleted.

If you find that a minor has created an account using your identity, notify our support team immediately. You can learn more about the platform's values and policies on our About Us page.

10 Policy Changes and Updates

8777 casino reserves the right to amend this privacy policy when necessary. If any significant changes are made, you will be notified by email to your registered address or through a notice on the site.

The date of each change will be noted in the "Last Revised" section at the top of this page. Continued use of the platform after any changes means you have accepted the updated policy.

You are advised to read the policy carefully before any changes take effect. If you object to any terms, contact our support team about closing your account.